Privacy Policy
Wonderlodge LLC Last updated: May 2026
1. Who We Are
Wonderlodge LLC (“Wonderlodge,” “we,” “us,” or “our”) is a boutique short-term rental property management company based in Wimberley, Texas. We provide full-service property management, consulting, and related services to property owners in the Texas Hill Country and beyond.
Contact: Wonderlodge LLC Wimberley, TX 78676 hello@wonderlodge.com 512-518-5187 wonderlodge.com
2. Information We Collect
Information You Provide
- Name, email address, phone number, and property details when you contact us, book a call, or inquire about our services
- Communications you send us via email, phone, or contact forms
Information We Collect Automatically
- Website usage data including pages visited, browser type, IP address, and referring URLs via standard web analytics
- Cookies used to improve site functionality (see Section 7)
Information from Third-Party Sources
As part of our business development activities, we may obtain contact information about property owners from publicly available sources including property records, short-term rental listing platforms, and commercially available data services. This information is used solely to introduce our property management services to potential clients.
3. How We Use Your Information
We use the information we collect to:
- Communicate with you about our property management services
- Respond to inquiries and fulfill service requests
- Send outreach communications to prospective clients (see Section 5 and 6)
- Manage ongoing client relationships and property management operations
- Improve our website and services
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business, including:
- Supabase — secure data storage
- SendGrid — email delivery
- Twilio — SMS communications
- Akia — guest communications
- Turno — cleaning operations
- OwnerRez — property management software
- PriceLabs — pricing optimization
These providers are contractually obligated to protect your information and may only use it to provide services to us.
We may disclose your information if required by law, court order, or governmental authority.
5. Email Communications
Wonderlodge may send email communications to property owners and prospective clients to introduce our services. Every email we send includes a clear unsubscribe option. To opt out of email communications, reply to any email with “UNSUBSCRIBE” or contact us at hello@wonderlodge.com.
6. SMS Communications
Wonderlodge LLC may send SMS text messages to individuals who have verbally consented to receive communications from us.
- Consent: We collect verbal consent during initial outreach calls. Before sending any SMS, our team confirms: “Would it be ok if I send you a text with more details?” No SMS is sent without explicit verbal confirmation.
- Mobile numbers are never shared with third parties or affiliates for marketing or promotional purposes.
- Message frequency varies based on your interactions with Wonderlodge.
- Message and data rates may apply depending on your carrier and plan.
- To opt out: Reply STOP to any message at any time. You will receive a single confirmation message and no further SMS will be sent.
- For help: Reply HELP or contact us at hello@wonderlodge.com or 512-518-5187.
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website to function
- Analytics cookies — help us understand how visitors use our site
You can disable cookies in your browser settings. Some features of the site may not function properly without cookies.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request that we delete your information, we will do so unless we are required by law to retain it.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at hello@wonderlodge.com.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this privacy policy from time to time. We will post the updated policy on this page with a revised “Last updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us:
Wonderlodge LLC Wimberley, TX 78676 hello@wonderlodge.com 512-518-5187 wonderlodge.com